Terms and Conditions - Landscapers Highgate
Welcome to Landscapers Highgate. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our services.
1. Introduction
These Terms and Conditions govern your use of our landscaping services. By hiring us, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Landscapers Highgate offers a range of landscaping services, including but not limited to garden design, maintenance, installation, and consultation. We strive to deliver high-quality services tailored to your specific needs.
2.1. Garden Design
- Initial consultation and site assessment
- Custom garden layout plans
- Plant selection and sourcing
2.2. Maintenance Services
- Lawn mowing and edging
- Pruning and trimming
- Weed control and removal
2.3. Installation Services
- Hardscape installation (patios, walkways)
- Softscape installation (plants, trees)
- Irrigation systems setup
3. Booking and Scheduling
To schedule a service, please contact us through our designated channels. We will confirm availability and provide an estimated timeline for project completion. Scheduling requests are subject to our availability and cannot be guaranteed until confirmed.
4. Payment Terms
Payment for services rendered is due upon completion unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit cards, and bank transfers. Late payments may incur additional fees as specified in the invoice.
5. Cancellations and Refunds
If you need to cancel or reschedule a service, please provide at least 48 hours' notice. Cancellations made within 24 hours of the scheduled time may be subject to a cancellation fee. Refunds are processed on a case-by-case basis and are not guaranteed.
6. Liability
Landscapers Highgate strives to provide services with the utmost care and professionalism. However, we are not liable for any indirect, incidental, or consequential damages arising from our services. Clients are responsible for ensuring that all property areas are accessible and safe for our team.
6.1. Property Damage
While we take precautions to prevent damage, accidents may occur. In such events, we will assess the damage and determine appropriate compensation as per our insurance policies.
6.2. Injuries
We adhere to strict health and safety guidelines to prevent injuries. However, if an injury occurs, we will provide necessary assistance and document the incident appropriately.
7. Intellectual Property
All designs, plans, and documentation provided by Landscapers Highgate are the intellectual property of our company. Unauthorized use or distribution of our materials is prohibited.
8. Confidentiality
We respect the privacy of our clients. Any personal or project-related information shared with us will be kept confidential and will not be disclosed to third parties without explicit consent.
9. Changes to Terms
Landscapers Highgate reserves the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Landscapers Highgate operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
11. Acceptance
By engaging with Landscapers Highgate, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
13. Entire Agreement
These terms constitute the entire agreement between you and Landscapers Highgate regarding the use of our services and supersede all prior agreements and understandings.